Reviews for Blue Shield Security

• Reviewed By: christian W.
• Location: Laie, HI
• December 18th, 2025

• How was your experience with the first phone call to the company?
• How would you rate your overall experience with Blue Shield Security?
• Comment: Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for her remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way.\r\n\r\nGisele devoted a full two hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone or press a button, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong.\r\n\r\nIn addition, Gisele thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed.\r\n\r\nWhat impressed me most was Gisele’s warmth and empathy. She never rushed the conversation, answered every question in plain language, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele’s dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.
• Overall Rating